Business Development Representative:
Here’s your chance to join one of Toronto’s fastest growing technology companies! Statflo works with telecom carriers and technology retail stores across North America, and we need your savvy people skills as we bring more customers on board.
What we do:
We engage retail staff by gamifying their day to day experience - making it easy for them to hit their goals and stay more engaged at work
We enable stores to stay in touch with local prospects and past customers using messaging or phone, so they can provide a more personal experience than a call centre and foster a path to the right purchase
Train and motivate retail teams to improve their culture and hold people accountable to provide amazing customer service, every time
Why it matters:
Millions of retail workers are handed a broom during the 8 hours they are idle each week, instead of empowering them to increase sales themselves
Millions of customers of wireless carriers and technology retailers want a better customer experience that is personal, proactive and consistent
Retailers that don’t provide the best experience are dying - only 1 in 4 customers will come back to the same store - so they need to improve their service to stay relevant
If we drive 2 extra purchases to a store, per month, our software is paid for. We’ve seen a store receive more than 60 additional purchases each month, providing a clear ROI.
This role is not just about sales, but it’s teaching the market a whole new way for them to activate their people to build stronger customer relationships in ways that are modern, mobile and more convenient. The successful candidate will be our ice-breaker - qualifying, researching and recommending prospects. Other responsibilities of the BDR include preparing sales assets, closing deals and helping our sales team execute day to day. The role is fundamental in achieving our ambitious customer acquisition and revenue growth objectives.
The sales team is ultimately responsible for converting prospects into customers. From the moment a prospect is identified to the moment they sign on the dotted line - Sales is responsible for their education and happiness. We own customer acquisition and growth within Statflo by creating and delivering value for prospects. We believe in a challenger approach to sales, meaning we teach, tailor and guide customers in a journey to help them uncover value in their business they never knew existed.
Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
Create sales and marketing assets including presentations, videos, etc.
Understand customer needs and requirements
Research accounts, identify key players and generate interest
Maintain and expand our database of prospects
Participate in partner discussions to help build pipeline
Effectively communicate our value proposition and teaching to prospects
You will be successful in this role if you:
3+ years of quota-carrying sales - preferable in the software development or technology industry
Experience managing the sales cycle from customer champions to the “C” level
Track record of over-achieving quota (top 10-20% of company) in past positions
Hunter mentality with a self starter attitude - you won’t be micromanaged in this role and we expect you to come up with plans that you’ll execute
Can comfortably make dozens of calls per day
Enjoy customer and prospect interaction, no matter the situation
* Bonus if you’ve worked in the wireless retail or CRM industry before (as a store manager, district manager or sales leader)
Statflo welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.